Privacy Policy

This Privacy Policy discloses the privacy practices for the website www.papasbay.com.

This policy applies solely to the information collection and usage practices of our Website and any individual, merchant-specific, city-specific, or state-specific websites accessible through external hyperlinks (collectively referred to as “Minisites”).

PapasBay Travel Solutions FZC (“we”, “us”) is committed to protecting your online privacy. By using this Website, you acknowledge that you have read and agree to the practices described in this Privacy Policy.

This Privacy Policy may be updated from time to time. Users are encouraged to review it periodically.

Information Collection and Use

We collect two types of information:

Personally Identifiable Information (PII)
Non-Personally Identifiable Information (NPII)

All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.

www.papasbay.com does not pass debit/credit card details to third parties.

While we take appropriate steps to ensure data privacy and security using hardware and software measures, we cannot guarantee complete security of information transmitted online.

Personally Identifiable Information (PII)

PII is information that identifies an individual user. We may collect PII when you engage in activities such as:

Creating an account
Making a booking or purchase
Posting reviews or content
Participating in promotions or surveys
Submitting feedback or inquiries
Applying for jobs or uploading media

Information collected may include your name, address, email address, phone number, date of birth, photo, and payment-related details when required.

Mandatory information must be provided to participate in certain activities.

How We Use PII

To provide and manage products and services
To improve Website functionality and user experience
To communicate updates, offers, and support messages
To comply with legal obligations
To prevent fraud and enforce agreements

Non-Personally Identifiable Information (NPII)

NPII includes data such as browser type, IP address, referring URLs, and browsing behavior. This data is collected automatically using cookies, web beacons, and similar technologies.

We use this information for analytics, trend analysis, Website administration, and improving advertising effectiveness.

Shared Personal Information

Payments are processed through third-party payment gateways. Personal information required for transactions is securely transferred to these gateways.

Sensitive payment information is encrypted during transmission. However, internet-based transactions are not entirely risk-free, and users are advised to exercise caution.

Third-Party Access

We do not share personal data with third parties except when required to deliver services, perform security checks, comply with legal requirements, or with user consent.

Security Measures

All communications are transmitted using 256-bit SSL encryption. We maintain strict physical, electronic, and administrative safeguards to protect your information.

Cookies

Cookies are small data files placed on your device to help analyze Website traffic and improve user experience.

Cookies help personalize content
Track Website performance
Improve service delivery

You may disable cookies through your browser settings, but doing so may limit Website functionality.

Feedback

Any feedback provided may be used for operational or marketing purposes. Feedback will not be associated with personal data unless explicitly provided.

Links to Other Websites

Our Website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage users to review their policies.

Data Retention

Personal data is retained as long as your account remains active or as required for legal, reporting, or fraud prevention purposes.

Opt-Out

Users may opt out of marketing communications at any time by using the unsubscribe link in emails or contacting us directly.

If you believe your data is incorrect or wish to delete your account, email us at contact@papasbay.com.

Public Areas

Information shared in public areas of the Website may be visible to others. Use caution when posting personal data.

PapasBay reserves the right to edit or remove content that violates policies or applicable laws.

Contact Us

For any questions regarding this Privacy Policy, contact:

PapasBay Travel Solutions FZC
Block B, Office B29-189
Sharjah Research Technology & Innovation Park
Sharjah, UAE

Phone: +971 55 870 4073
Email: contact@papasbay.com